NOTICE TO WHOLESALE CUSTOMERS:
The only acceptable GROUND SHIPPING option for wholesale orders is the WHOLESALE shipping option.
Coupon Codes cannot be applied to wholesale orders.
Wholesale items cannot be mixed with retail items in the same order.
Retail orders and Wholesale orders must be placed separately.
We, at PerfumeWorldwide.com, respect the privacy of our customers.
The information collected by us is used for processing orders, keeping you informed about your order status, for improving our site and its performance, and to notify you of products or special offers that may be of interest to you.
We do not sell, trade, or rent your personal information to others. However, we may release account information when we believe that such release is reasonably necessary to enforce or apply our terms and conditions or to protect the rights, property, and safety of PerfumeWorldwide.com: For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery carrier to deliver products that you ordered. In the event customers do not pay us for products ordered, we may submit their account information to a third party collection agency.
In order to cooperate with Law Enforcement Agencies, occasionally PerfumeWorldwide.com may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. Perfume Worldwide, Inc. fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
US Orders need to be placed before 3:30pm EST.
If placed before this time and all the credit card information is accurate, the order will go out on the same business day.
US Orders placed after 3:30 PM (EST) will be processed the next business day.
Please keep in mind that Monday to Friday are business days but Saturday and Sunday and US Federal Holidays are not business days as specified by UPS.
Intl. orders take longer to process.
DUE TO HEALTH CONCERNS, THERE WILL BE ABSOLUTELY NO RETURNS, REFUNDS OR EXCHANGES
ON ALL SKINCARE AND COSMETIC ITEMS REGARDLESS OF WHETHER THE ITEM HAS BEEN OPENED
OR NOT AND USED OR NOT. Please select these items carefully.
We regret that we cannot accept returns or issue any credit on merchandise
that has been opened and/or partially used. This also includes opening the
plastic cellophane wrapping of perfume/cologne box.
Returns will not be accepted 20 days after the shipping date.
Returns will be not be accepted for samples.
Any returned merchandise received in our warehouse without a proper authorization by PerfumeWorldwide.com is not eligible for refund or credit.
Returns are subject to a 20% restocking fee when the purchase or shipment was due to customer error.
If the purchaser wishes to return an item, which was unused and unopened, he or she is responsible for the shipping cost for the return.
All credits and refunds are subject to approval by PerfumeWorldwide.com.
Shipping charges will be the purchaser’s responsibility, except in the case it is an error on the part of PerfumeWorldwide.com.
Prior to any international returns, you must contact us to authorize the return and provide the best possible way to process the return.
If a return is authorized, please retain all postal and insurance receipts for your records.
If a coupon was applied toward the payment of your purchase, you will receive a refund or credit for only the portion of the purchase that you were charged for. If you have any questions regarding our return procedure or policy please feel free to contact us at firstname.lastname@example.org or contact us instantly by clicking the live customer service button below:
Monday to Friday - 9:00 am to 6:00 pm (Eastern Standard Time).
Instant Customer Service is available during these times.
To request an Return Merchandise Authorization number, please contact customer service.
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